1. Introduction
At TTZ Academy, we strive to provide high-quality educational content. This refund policy outlines the conditions under which refunds may be issued for our courses and services.
2. Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
- Refund requests must be submitted within 24 hours of payment.
- Refunds apply only to courses that have not been accessed or started.
3. Non-Refundable Cases
Refunds will not be provided in the following cases:
- If the refund request is made after 24 hours of payment.
- If the user violates TTZ Academy's Terms of Use.
4. Refund Process
4.1 Processing Time
Eligible refunds will be processed within 3-7 business days.
4.2 Payment Method
Refunds will be issued to the original payment method used.
5. Modification of Policy
TTZ Academy reserves the right to modify this refund policy at any time. Continued use of our services implies acceptance of any changes.
6. How to Request a Refund
To request a refund, please contact our support team with your order details and reason for the refund. Our team will review your request and respond within 48 hours.
7. Contact Information
For refund requests or questions about our policy, please contact us:
Email: info.ttzacademy@gmail.com
WhatsApp: 01771845742